Pricing

How the default CRM pipeline works for real estate leads

The Default CRM Pipeline

Three default pipelines — Seller, Buyer, and Tenant — ship pre-built with the stages and win probabilities that fit how real estate deals actually progress.

What is the default CRM pipeline for real estate?

A pipeline is a set of stages a lead moves through as the deal progresses. The SiteStakes CRM ships with a default CRM pipeline real estate investors and agents can use immediately — the moment your site goes live, the stages exist. The investor lead pipeline that fits your site type is pre-built and ready.

Each stage has a name, a color, and a win probability — the rough chance a deal at that stage will close. New Lead is 5%. Closed Won is 100%. The probabilities power the CRM's pipeline forecast.

Which default pipeline does your site get?

Three default pipelines, auto-assigned by site type:

  • Seller Pipeline. For sites that capture sellers. Includes buying, selling, wholesale, land, agent, apartments, mobile homes, and mortgage notes.
  • Buyer Pipeline. For sites with listings. Selling, wholesale, and agent sites get this one.
  • Tenant Pipeline. Rental sites only.

Some site types get both. Agent and wholesale sites have a Seller Pipeline AND a Buyer Pipeline. The dropdown above the kanban switches between them.

What stages are in the Seller Pipeline?

The default seller pipeline stages number seven, with win probabilities in parentheses:

  • New Lead (5%). Form submitted. No contact yet.
  • Contacted (15%). You reached out. No real conversation yet.
  • Appointment Set (30%). A meeting or call is scheduled.
  • Offer Sent (50%). You've made an offer on the property.
  • Under Contract (75%). Offer accepted, contract signed.
  • Closed Won (100%). Deal closed.
  • Closed Lost (0%). They sold to someone else, changed their mind, or ghosted.

What stages are in the Buyer Pipeline?

The buyer pipeline default has the same shape as the seller side, with buyer-specific language:

  • New Lead (5%). Buyer signed up or submitted a form.
  • Qualified (20%). Confirmed they have the capital and intent to buy.
  • Showing (35%). Touring a property you sent.
  • Offer Received (50%). They've made an offer.
  • Under Contract (75%). Offer accepted, contract signed.
  • Closed Won (100%). Sold to them.
  • Closed Lost (0%). They walked or lost the deal to another buyer.

What's the Tenant Pipeline for rentals?

The Tenant Pipeline is the default CRM pipeline real estate rental sites get. This tenant pipeline real estate workflow tracks every applicant from inquiry to lease.

The stages are:

  • New Inquiry. Rental inquiry form submitted.
  • Application Received. Full application filled out.
  • Screening. Credit, background, and reference checks underway.
  • Approved. Passed screening. Ready to sign.
  • Lease Signed. Tenant moving in.

If your site isn't rental, you won't see this pipeline.

Tips for working the default CRM pipeline

  • Don't skip stages. Move the card through each stage as the lead progresses. Skipping the default CRM pipeline stages breaks the forecast.
  • Use Closed Lost honestly. A ghosted lead is Lost, not stuck at Contacted forever.
  • Trust the probabilities. They're calibrated for typical real estate deals. If your real win rate is way off, the stage assignment is probably wrong.

For more on moving leads through stages, see Moving Leads Through Pipeline Stages. For the CRM as a whole, see SiteStakes CRM Overview.

Frequently asked questions

Can I change the default stages?+
Not today. Custom pipelines and stage editing are on the roadmap. Contact support if you need a non-standard stage.
Do the probabilities affect anything besides display?+
Yes. The platform uses them to compute weighted pipeline value (sum of lead value × stage probability) for CRM stats. They don't affect deal closing in any way.
Why does my site have two pipelines?+
Your site type captures both seller and buyer leads (typical for agent or wholesale sites). The CRM seeded both. Switch with the pipeline dropdown above the kanban.
What happens to a lead in Closed Won or Closed Lost?+
It stays in the pipeline for history and filtering. Closed Lost leads are kept — some come back six months later when they're ready.
What if my workflow needs more stages?+
Use stage notes and tags to flag the leads — see Adding Notes, Tasks, and Files to Leads.
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